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The art of delegation
Managers are expected to achieve results to others. Some definitions of management actually define this art as achieving objectives through others. The…

Delivering service
We all like good service – but it is often hard for an organisation to get to grips with the requirements for defining a service as “good”.

The public sector entrepreneur – a new type of leadership
When you put public sector and entrepreneur in the same sentence it is tempting to think of tenderpreneurs or corrupt officials running businesses on the…

Mentoring yourself for entrepreneurial success
Mentoring yourself for entrepreneurial success When people look for mentors they often the power of giving themselves good advice and following it.

Creating the learning environment for a new team
When you take over a team, or start a new one, the first challenge is not motivation. It is learning. Most managers assume that team members understand the…

Gamification – not a new swearword
You would be forgiven for thinking that gamification describes a new type of weapons technology that shoots gamma rays.

Serious About Business: The MBA as a Management Discipline
Serious About Business: The MBA as a Management Discipline By Dr Riaan Steenberg An MBA should not be treated as a badge.

Engagement – the key to performance
Performance drives business more than in any other time in history. How do we get to a measure of company performance that is reasonable and that will be a…

Creativity – see the world differently
To educate yourself is to start to look at the world differently. Through the lenses of those that have gone before us – we are initiated into methods…

The science of business
A lot of entrepreneurs focus on their gut feel and intuition to get ahead in the game. This may not be the only or best approach and there is a lot that can…

Emotional labour
Some jobs have more emotional content than others. This has led to the coining of the term “emotional labour” describing an aspect of all of our jobs where…

Better Change
New ventures and even existing businesses are not immune to the powers of change. Change also happens when it is least expected and the interaction between…